Upper Clements Cottages & RV Park
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  • Home
  • Cottages
    • Cozy Cottages
    • Accessible
    • Rental Policies
  • RV Park
    • Overnight sites
    • Monthly site
    • Seasonal RV Park
    • RV Park Policies
  • Retreat
    • Retreat Info
    • Hot Cold Relax
  • Store
  • Amenities
  • Promotions
  • Explore Us
    • About Us
    • Green Initiative
    • Information & Updates
    • 360 Tours
    • 20 years
  • fr
  • Things to do
    • Attractions
    • Packages/Events
    • Southwest Nova Biosphere Reserve
    • Great Outdoors

 Cottage Policies

Rental policies

Time is of the essence
  • Check in time is after 3:00 pm
  • ​For late check in (later than 6:00 pm), please call us
  • Check out time is 11:00 am
  • Quiet time is 11:00 pm to 9:00 am
  • Minimum 2-night booking for the summer months, until Labour Day weekend, except where a one-night vacancy is available

Rental Conditions
  • Check-Out Cleanliness: Cottages must be left in a tidy and broom-clean condition, with dishes washed and put away — just as you found it. 
  • ​Extra Cleaning Charges: If a deeper clean is required after your departure, an additional cleaning fee of $40 per hour may apply.
  • No Smoking Indoors: Smoking of any kind is not permitted inside the cottages. Smoking is allowed outdoors only. Please use the outdoor receptacles provided for safe disposal
  • ​Housekeeping: Daily housekeeping is not included in your stay. Fresh towels are available upon request. For stays of seven nights or longer, we’ll provide a mid-stay clean once a week at no extra charge.
  • Septic System Care: To protect our septic system, please flush only toilet paper. Avoid flushing wipes or disposing of grease, oils, bleach, or any harsh chemicals down the drains. Improper use can cause damage and result in extra charges.
  • ​Campfires: Outdoor fires must follow Nova Scotia’s current burn restrictions. Before lighting a fire, visit https://novascotia.ca/BurnSafe/ to check if burning is allowed. Fires are only permitted in the designated fire pits and must never be left unattended. Firewood is available on the property for your use.
  • Damages & Late Check-Outs: Any damages to the cottage or its contents, missing items, or late check-outs may be charged to the credit card used to confirm your booking.

Animal education
  • Remember to wash your hands after touching or feeding the animals

Deposit details
  • ​A deposit equal to the first night stay is required
  • The deposit will be refunded according to the cancellation policy 
  • Full booking balance is due on the day of arrival

Cancellation details
  • If the booking is cancelled 21 or more days before arrival, the deposit will be refunded, less a charge of $50.00 per unit booked.
  • If the booking is cancelled 21 to 14 days before arrival, the deposit will be refunded, less a charge of $65.00 per unit booked.
  • If the booking is cancelled less than 14 days before arrival, a charge equal to the first night of the stay will be made.
  • Groups, Holidays and Special Events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with us.

Reduction and no show
We understand that travel plans can change. If you need to reduce the length of your stay or the number of units booked, the following policy applies:
  • 21 or more days before arrival:  Any deposit related to the reduced nights/units will be refunded, less a $25.00 fee per unit or night reduced.
  • 7 to 21 days before arrival: A $35.00 fee per unit or night reduced will apply.
  • Less than 7 days before arrival: Reductions will be treated as a partial cancellation, and the first night of the reduced portion will be charged per unit.
  • In the event of a no-show or booking reduction (on or after arrival date) the full cost of the booking is charged

​Pets
  • Pets are allowed in dedicated cottages only. Only dogs and cats are allowed and must be on leash at all times.
  • Guests with pets will be asked to sign the pet policy at time of arrival and are expected to follow the rules. Save time and sign now.
  • You are responsible for cleaning up after your pet and disposing of it in the outdoor garbage areas located in various areas around the park.
  • Pets are not allowed on the furniture or beds in the cottage.
  • You will be charged for all replacement and repair costs if your pet causes any damage to our property, the cottage, or its contents.
  • Service animals and guide dogs are accepted and must be declared at time of booking

​Smoking
  • Our property is smoke free
  • Smoking is however permitted on the cottage verandas

Visitors
  • Visitors may be allowed and must register to the office when arriving on site. You may also register here.
  • Always validate with management first
  • The pool is available for our guests and campers only. Visitors may join our guests ($), see office for details.

    Policy UpdatesWe may occasionally update these guidelines or our services. By continuing to stay with us or use our site, you agree to the latest version of our policies.

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Address:  3059 Hwy 1,
                 Upper Clements, NS
                 B0S 1A0
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Email: [email protected]
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Phone/Text: 902-532-0269
Toll free: 1-800-717-6549
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 Copyright 2016-2025 Upper Clements Cottages & RV Park        Design by Martin-Henri Villeneuve
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